Shipping Policy

Shipping usually takes place via FEDEX ground service or USPS Priority Mail for smaller items in the continental US. A small handling charge is normally added to freight charges to help cover packaging. There is an additional handling fee for international shipments to cover additional paperwork and transport to the Post Office. Shipping price quotes are provided in advance of the actual shipping date based on expected package size and weight. It is possible that the estimates are slightly inaccurate, either in your favor or ours. This difference is usually less than $2-3. Products will normally be shipped via UPS ground, although we'll ship (and charge) based on any type of delivery you choose. Please inspect any shipments prior to acceptance if the container appears to be damaged in any way. It is the customer's responsibility to file damage claims with the carrier. If there are any shipping errors, please notify us immediately upon receipt and we will rectify the situation immediately.

Parts are usually shipped within 3 business days. However, for special orders and larger or heavy items requiring special packaging, additional time may be necessary prior to shipment. This time can extend to 7 business days. You will be notified of delays.

We cannot guarantee when packages will be delivered. This is the responsibility of the carrier (usually FEDEX or USPS). Customer assumes ownership of goods upon shipment. Shipping damage must be reported immediately. We will assist in resolving shipping claims, but cannot be responsible for lost or damaged goods. For us to be able to assist in shipping claims the original packaging MUST be retained. 2002 Parts will not be responsible for any consequential costs or damages due to shipping delays or damaged/lost goods.